How can we help?

Yes. Alfie is free to use right now.

If you buy something or book a paid service, you still pay for that purchase. Free to use doesn’t mean those costs are covered.

You don’t need a payment card to chat with Alfie. If you ask for help buying something, you’ll follow the payment steps for that purchase.

Start with something you’d like a hand with: planning a weekend, researching a purchase, calling a business, or sending a text.

Try “Call the restaurant and ask if they have room for six on Saturday.” Include any limits, like “Don’t book yet.”

You can start with a question. For tasks like sending a text or using Alfie’s email, you may need to activate that service first. Follow the steps in the app.

Alfie is invite only. Sign in to see your account’s access status. Scribe on Mac has separate access, so being able to use Scribe doesn’t automatically mean your account has access to the rest of Alfie.

Ask for a reminder or a recurring task, and include the time. For example, “Remind me tomorrow at 10 to call the dentist.”

Open Scheduled to check what’s set up. Review the timing and the available controls for that task.

Yes. Tell Alfie who to call, what to ask, and anything it should avoid doing. Follow phone setup if needed.

1. Ask: “Call the restaurant about a table for six on Saturday at 7. Don’t book yet.”
2. Answer any follow-up questions.
3. Read the result in chat or Calls.

A business may be closed or unable to help; check the result before asking for another attempt.

Alfie has its own number for texts and calls, separate from your personal number. Open SMS to set it up and see the number.

The app currently provides the number at no additional charge. Follow the setup in SMS to activate it.

No. Every outgoing text needs your approval. Check the recipient and the exact message before approving it.

Once its number is enabled, people can text it. Incoming callers can leave a message or follow up on a task. Open SMS and Calls to review what’s available.

Yes. Disable number stops texts and calls while keeping the number and saved messages.

Release number gives it up permanently. Saved texts and calls remain, but activating again later assigns a new number.

Dictation turns a spoken message into text for chat. Live lets you talk back and forth with Alfie and hear its replies.

In Live, you can mute, minimize to read chat while you talk, or end the conversation. Minimizing doesn’t end it.

Open Your apps → Connect Store to see what’s available to your account. Options include Apple Contacts, Apple Health on supported devices, and Link, subject to availability and setup.

Alfie also has its own email, calendar, and phone services. Those are separate from connecting your personal accounts.

Yes. Open Email, choose your username, and activate the inbox. You can then ask Alfie in chat to read mail there or send a message.

Activating makes the username and email address permanent. You can still change your assistant’s display name.

The built-in Calendar belongs to Alfie’s email account. Activate Email to use that inbox and calendar together.

It doesn’t automatically connect your personal Google or Outlook calendar.

Personal Google connections currently have limited availability. Outlook isn’t currently available.

If a connection is available to your account, it appears in Connect Store. Alfie’s own Email works separately from your personal inbox.

Yes. With Apple Contacts on iOS, you can allow full access or choose specific contacts. Use Manage selected contacts to change your selection.

Supported details for those contacts are synced to Alfie. Apple Contacts notes aren’t shared.

On iPhone or iPad, choose the Health data you want to share in Apple’s permission screen. Selected data syncs to Alfie and is used with OpenAI, as explained before you connect.

The connection is read-only: Alfie doesn’t change your Apple Health records.

Link is the payment connection used for supported checkout with Alfie. Follow Link’s setup and review the purchase before approving it in Link.

Connecting Link doesn’t let Alfie approve spending for you.

In Your apps, press and hold a connected app to open its menu, then choose Manage Connection or Disconnect. Read the confirmation before continuing.

Disconnecting stops future access. It doesn’t undo completed actions, cancel submitted orders, or remove information already used in conversations.

Disconnecting Contacts or Health also deletes their synced data stored in Alfie. Your device’s records and existing conversations remain.

Disable email removes Alfie’s access but keeps the inbox, mail, and calendar events.

Permanently delete inbox deletes that inbox, its email, and all its calendar events. Your username stays reserved. Check the confirmation carefully.

Open Files for files available to your account, or open a file Alfie shares in chat. Open Browser to see the shared browser used with Alfie.

If a website needs you to sign in or finish a step, check Browser and chat for what needs your attention.

Vault keeps sensitive details such as logins in one place. Open it to add, review, edit, or delete an item.

The app supports iPhone, iPad, and Mac. Sign in with the same account to use your account’s conversations and services. What’s available can vary by device and app version.

Scribe is a Mac feature. Apple Contacts and Health use the relevant device permissions.

Yes. The companion app supports watchOS 11 or later. Install it on your paired Watch, then open Alfie on your signed-in iPhone to complete account setup.

On Watch, choose Talk to Alfie for Live, or Conversation to read messages and send a short reply using the Watch keyboard or dictation.

You need the paired iPhone for Watch setup and account updates. After setup, Watch conversations connect directly over the internet; your iPhone doesn’t relay the audio.

Your Watch still needs a working internet connection. This isn’t a standalone sign-up flow.

Use iPhone for attachments, files, and the shared browser. Watch focuses on voice, reading completed messages, and short replies.

Use Continue on iPhone for Handoff, or open Alfie on your iPhone to continue there.

Yes, using the Talk to Alfie Shortcut.

1. On iPhone, save a shortcut containing Talk to Alfie and enable Show on Apple Watch in its details.
2. Wait for it to appear in the Watch’s Shortcuts app.
3. On Watch, choose Settings → Action Button → Shortcut, then select your saved shortcut.

Pressing the Action button opens Live on Watch.

During Live, turn the Digital Crown to adjust output volume. Muting the microphone is separate: use the mute control for that.

Look for the Talk to Alfie action in Shortcuts. It opens Alfie and starts Live when you’re signed in and have access. The action is also available on Watch.

Set up microphone access first. Your device may need to authenticate before running the action.

On iPhone, add the Alfie Home Screen widget for Chat and Call shortcuts. Call starts a Live conversation with Alfie; it doesn’t call another person.

On a compatible Watch face, add the Talk to Alfie complication to open Live.

Once Live is connected, it can continue when your iPhone locks or you switch apps. An established Watch call can also continue when you leave the app.

On iPhone, the Live Activity offers mute and End controls when available. A connection still starting may be canceled when you leave. Interruptions or a lost connection can end the call.

Yes. Use voice-only Live with CarPlay on iOS 26.4 or later: Talk, mute or unmute, and End.

Complete sign-in, account access, and microphone setup on your iPhone before driving. Written answers, transcripts, files, and websites stay on the phone. Opening CarPlay alone doesn’t start the microphone.

Yes. Open Settings → Your assistant to choose the name, color, and voice.

You can choose the voice you hear in Live and the one others hear when Alfie calls them.

It’s your contact card in Alfie. Open Settings → Me to review and edit your details.

Your verified sign-in email and phone are managed separately in Sign-in details.

Add it in Settings → Vocabulary. It’s useful for names, places, business names, and other words speech transcription has trouble with.

Allow notifications for the app on your device, then turn on Settings → Notifications → Alfie messages.

Tap a reply notification to return to chat. The app doesn’t show another reply banner while you’re already looking at chat.

Turn off Settings → Notifications → Show message previews. Reply notifications will say “New message” instead of showing the answer.

Scribe lets you speak instead of type in other Mac apps. Set it up in Settings → Scribe, hold your shortcut, and speak.

It uses cloud transcription. Dictations stay out of chat, and text isn’t sent automatically. The service stores transcription job results; your Mac keeps only the latest transcript for up to 10 minutes.

Open Invites in Your apps to see how many invitations you have and invite someone. Check the result shown after sending the invitation.

Open Settings → Sign-in details and follow the verification steps. These are your account’s sign-in details, separate from Alfie’s email address and phone number.

Go to Settings → Sign-in details → Delete Account. Review the confirmation: this is permanent and signs you out.

If you just want to sign out, choose Sign Out in Settings instead.

Open Privacy Policy at the bottom of Settings. Each connection also explains the access it needs. Review those details before sharing.

Check chat for a question, connection step, or approval. If a website is involved, look in Browser too.

Before retrying a text, call, or purchase, check the outcome of the first attempt. The stop control ends the current chat task but doesn’t undo completed actions.

Open Settings → FAQ & Support. Tell us what you were trying to do, what happened, and roughly when.

A screenshot helps. Leave out passwords, verification codes, full card numbers, and other sensitive details.

You can also email hello@useallowance.com.